SpaWell is a recruitment and consultancy brand of Insho Group. The contracting legal entity, registered address, GSTIN and grievance officer details must be completed by the administrator before any payment is accepted.
- Contracting entity: [To be completed by administrator — contracting legal entity name]
- Registered address: [To be completed by administrator — registered legal address]
- GSTIN: [To be completed by administrator — GSTIN]
- Grievance contact: Support@Spawell.in (grievance officer name and designation to be completed by administrator)
1. Who we are and what this service does
SpaWell is a recruitment and consultancy brand of Insho Group. The service facilitates introductions between candidates and spa, salon and gym businesses, and provides business consultancy.
SpaWell is not the employer. We do not certify candidate identity, qualifications, employment history, references, conduct, background, performance or future behaviour, and we do not guarantee selection, attendance, joining or retention.
Candidate information is supplied by the candidate unless a specific check is expressly documented on the profile shared with you.
2. Using the site
You must be 18 or older to register as a candidate. This is an adults-only recruitment service.
You must provide accurate information, use the site lawfully, and not attempt to scrape, resell or republish listings or candidate data.
We may moderate, edit, decline or remove any listing, profile or submission at our discretion, and may suspend accounts where we reasonably suspect false information, after review.
3. Prohibited conduct
The following are strictly prohibited on SpaWell: illegal services or any sexual services; coercion or trafficking; harassment or abuse; confiscation of identity documents; fraudulent vacancies; misleading salaries or working conditions; unauthorised resale of candidate data; and any discriminatory use prohibited by law.
Spa and salon work is legitimate professional work. Nothing in these terms suggests otherwise; these rules exist to keep the platform safe for genuine professionals and genuine businesses.
Gender preferences may be recorded only where a preference is lawful and appropriate for the role, and must never be used for unlawful discrimination.
4. Reporting and complaints
Any user can report a job, an employer or a candidate through the report page or by email. We review reports, may request further information, and may remove content or suspend accounts.
Complaints about our own service should be raised through support first. Unresolved matters can be escalated to the grievance contact listed above.
5. Third-party contact and paid placements
Where a paid featured listing offers a direct WhatsApp application, that conversation is between you and that business. It happens outside the SpaWell application process, is not saved or emailed to us, and we cannot enforce our application requirements — including the compulsory photo — inside it.
A paid placement is advertising. It does not imply endorsement, verification or any recommendation by SpaWell.
Verified-employer badges appear only after documented verification, and the badge states what was checked.
6. Liability
To the extent permitted by applicable law, SpaWell is not liable for statements, conduct, omissions or disputes of employers, candidates or other third parties, or for hiring decisions, employment outcomes or workplace conditions.
Nothing in these terms excludes or limits liability for our own fraud or wilful misconduct, our statutory duties, or any liability that cannot lawfully be excluded.
7. Indemnity, disputes and changes
You agree to indemnify SpaWell, proportionately and to the extent permitted by law, against losses arising from your unlawful misuse of the service or your material breach of these terms.
Disputes should first be escalated through support. Subject to mandatory statutory jurisdiction, the competent courts at Pune have jurisdiction.
We may change these terms prospectively. Changes will not silently alter paid commitments already made to you.
Version 1.0 — drafted 10 September 2026 (pre-launch draft). Policies may change prospectively; changes will not silently alter paid commitments already made. Questions: Support@Spawell.com. Grievances: Support@Spawell.in.