SpaWell is a recruitment and consultancy brand of Insho Group. The contracting legal entity, registered address, GSTIN and grievance officer details must be completed by the administrator before any payment is accepted.
- Contracting entity: [To be completed by administrator — contracting legal entity name]
- Registered address: [To be completed by administrator — registered legal address]
- GSTIN: [To be completed by administrator — GSTIN]
- Grievance contact: Support@Spawell.in (grievance officer name and designation to be completed by administrator)
1. What we collect
From candidates: full name, WhatsApp or mobile number, position applied for, total experience in years and months, date of birth, current city, experience category, a written brief about your experience, and a compulsory photo. Optionally: email, preferred cities or states, skills, languages, expected salary, availability to join and a resume file.
From employers and enquirers: business name and type, contact person, phone, WhatsApp, email, city and state, vacancy or requirement details, logo and any message you send.
From consultancy enquiries: name, city, service required, WhatsApp number and your consent to be contacted.
We also record which consent boxes you ticked and when, and basic technical information used for anti-spam and rate limiting.
2. Why we use it
To operate the recruitment service: to review your submission, match you to relevant vacancies, share your profile with relevant employers where you have consented, and respond to enquiries.
To operate paid services: to fulfil lead delivery, specialised hiring briefs and related invoicing and support.
To keep the platform safe: moderation, fraud prevention, complaint handling and legal compliance.
Marketing messages are sent only where you have given separate, optional marketing consent. Recruitment consent and advertising consent are always kept separate.
3. Who receives your details
Candidate details go to the SpaWell recruitment team at Insho Group, and to specific spa, salon or gym employers relevant to your application where you have consented to sharing.
Service providers who host our database, private file storage and email delivery process data on our instructions under confidentiality obligations.
We never publish candidate photos, resumes, dates of birth or contact details on the website, and we never sell candidate data. There is no public candidate database.
4. Access restrictions and file security
Uploads are held in private storage that is not publicly readable. Access is role-based: administrators, and employers only for candidates explicitly assigned to them and only where consent was given.
Files are reachable only through short-lived authenticated links that expire. Date of birth is restricted to authorised administration and is never shared publicly or shown on listings.
5. Retention and deletion
Candidate records are set for renewal or deletion review after 12 months of inactivity, subject to any documented legal retention needs such as tax, invoicing or dispute records.
You can ask us to delete your record, correct it, or withdraw either consent at any time by emailing support. We will confirm what we have done.
Where a record is retained for a legal reason, we will tell you why and keep it restricted.
6. Complaints
If you are unhappy with how your information has been handled, contact support first. Unresolved matters can be escalated to the grievance contact listed at the top of this page.
Version 1.0 — drafted 10 September 2026 (pre-launch draft). Policies may change prospectively; changes will not silently alter paid commitments already made. Questions: Support@Spawell.com. Grievances: Support@Spawell.in.